All about Alive Network
......the worlds largest online music agency

• Established in 1999
• Over 2500 musicians & artists UK wide
• Specialists in wedding & corporate entertainment
• Over 35,000 customers to date
• Carbon Neutral business
• Friendly, helpful & knowledgeable staff
• 24 hour emergency support

Over the past 10 years we at Alive Network have been developing our roster of the UK’s very finest musicians, entertainers and event suppliers so you can be sure your event will be truly amazing!

This investment of time into vetting, developing and monitoring our artists is something which sets Alive Network apart. Not only does it ensure quality for you, our customer, in that every artist is reliable, professional, and talented, but also it helps to develop long term, sustainable careers for the artists we represent.

Music and entertainment are one of our nation’s greatest cultural achievements yet earning a living as a professional artist can be a real struggle. At Alive Network, we believe our artists deserve better, and by helping to improve the quality of life for them we can improve the quality of live entertainment available to you.

Alive Network was the first company to embrace new technology and enable all our artists to reach a wider audience via the internet. We were the first company to put all of the information our customers needed online with detailed artist profiles, online quoting, availability checking, audio downloads & comprehensive search facilities. We are still the only company to offer all of these facilities.

More recently, we have made our entire business carbon neutral, including offsetting emissions for the artist travel mileage associated with every event booked through our agency. Emissions are offset by buying 'Certified Emission Reductions' from the Carbon Passport program.

Alive Network’s commitment to improving our industry and providing employment has enabled us to develop an unparalleled relationship with the artists we represent. Our artists repay us with loyalty and a commitment to the highest standards of service. This relationship ensures reliability and improved service across the board, a factor you can’t afford to be without when planning an important event.

As a professional musician I saw first hand the difference that live entertainment makes to an event and how much enjoyment it brings. My passion is shared by the staff at Alive Network and we aim to exceed your expectations at every step of the way.

I sincerely hope your experience of booking entertainment through Alive Network will be a pleasurable one, and that your event is all the more enjoyable for it.

Best regards

Dave Bevan
Managing Director

Meet the team

Alive Network is a company based on the very highest standards of customer service and care.

".. your agency is by far the best I have come across by a mile ..... you completely blew me away by your prompt and thorough response ... the speed at which you dealt with all of our enquiries was brilliant .... larger organisations should take lessons from you in customer service!"

A really personal service

At Alive Network, as a customer you will benefit from your own personal entertainment co-ordinator so you always deal with the same person. This ensures ease of use, continuity, and accuracy of advice & information.

Your own personal co-ordinator will ensure:

• That your calls, emails and messages are answered promptly.
• That they understand exactly what you want and what is best for your event.
• That you receive accurate and relevant advice without being pressured to make a booking.
• That you get the best possible deal on the entertainment you book.

Six really good reasons to book your entertainment with Alive Network

1. Reliability
We only work with professional, reliable artists so you only need to worry about having a good time.

2. Expert advice
Your personal entertainment co-ordinator will always be at your service to guide you through the booking process. Their inside knowledge of each artist ensures you get accurate advice, and entertainment that’s right for your event.

3. Wide range of choice
With over 500+ of the very finest musicians & artists from across the UK, you’re sure to find exactly the right entertainment for your event.

4. Price promise
If you’re offered the same artist for less money elsewhere, we will aim to beat or match the price.*
(* Based on a genuine written quote from another agency which has been confirmed by the artist themselves.)

5. Quality of service
Because you are assigned your own personal co-ordinator you always deal with the same person who will pay the utmost care and attention to your needs. We are confident that our customer service will exceed your expectations.

6. Security
Comprehensive booking contracts cover you against any eventuality, and we offer 24 hour emergency support for your complete peace of mind.

We are a Carbon Neutral Business

Alive Network is the first and only entertainment agency to offer Carbon Neutral bookings as standard!

As of July 2008 we offset all of our own business emissions (staff travel, heating, electric etc) via the ’Carbon Passport’ program, and the emissions associated with your chosen artist(s) traveling to and from your event will also be automatically calculated and offset.

From July 2008 to July 2009 we aim to offset approximately 750,000 miles worth of artist travel CO2 emissions.

Money paid to the Carbon Passport scheme is used to buy credits called Certified Emission Reductions (CERs).

CERs are only issued to projects approved under the Clean Development Mechanism of the Kyoto Treaty. These projects are subjected to rigorous qualification procedures and ongoing monitoring.  CERs are only awarded to projects that would not have taken place without the revenue from CERs.  Once created, CERs are tracked through government run electronic registries.

CERs help to fund projects in the developing world which reduce emissions of greenhouse gases.  Examples include wind farms, energy efficiency projects and electricity generation from landfill gas.

For more information about the Carbon Passport scheme please visit www.carbonpassport.com

"I just wanted to say how extremely impressed we have been with not only the FANTASTIC entertainment provided but also with yourself. I often think that many companies underestimate how important the first impression of their organisation is based purely on the person on the end of the phone. You presented yourself and company as a highly organised and professional organisation who make the customer/client feel as though you genuinely care about what is right for them and that you really want to make sure that the event runs smoothly. I have absolutely no hesitation to recommend you and to use your company time and time again. Best regards, Julie"

"We contacted several other agencies before making our booking with Alive Network and you outshone them all in terms of the range of choice you offered, the quality of your staff & customer service, and the obvious amount of effort you made to understand exactly what we wanted.

Alive Network is one of the most impressive companies I have ever dealt with, full stop! The friendly nature of my coresondence with you made me feel nothing was ever too much trouble, and you gave me the space & time I required to make a descision on which band to book without presuring me.

All my questions were answered quickly and when ever I called the phone was answered immediately, and always with a friendly voice. You really do offer a fantastic level of customer service and I wanted to let you know how impressed I have been.

Thanks for everything, Dominic West"

"Dear Dave,

I understand that you are the MD of Alive Network and I just wanted to let you know that Paul Ridley recently helped us organise a band for our wedding in August and we thought he was fantastic.

It is very rare that you receive exemplary customer service and this was consistently provided to us by Paul. He always came back to us promptly, gave us some very relevant recommendations, understood our needs and gave us plenty of time to make a decision by not being too pushy, which is something that very quickly puts me off with other suppliers!

We have now secured an excellent band and I wanted to bring it to your attention that Paul has done a fantastic job.

Thanks, Nicki Grant"

"Alive Network were quick to respond, thorough, professional and good value for money. I would definetly use them again and in fact, go out my way to search for artists for future events, and recommend the company to others."

Dane Huddart, Projects Manager, Emagine Events"

"Working with Alive Network couldn’t have been easier – their speed of response to the initial enquiry and subsequent booking of the artiste was excellent. Ian Scott was fantastic in his portrayal of ‘Neil Diamond’ – the event SOLD OUT for us and we had 240 delighted guests. We are now looking at dates and acts for other Tribute Nights and would have no hesitation in securing a future act through Alive Network”

Michael Bell, Resort Director of Sales – DeVere Slaley Hall Hotel"

"Alive Network provides easy to find information on each band, with hudreds of artists all in one place. We booked through Alive Network due to the great customer service and also the peace of mind that if the band could not make it, alive network would endeavour to send a replacement.

Alive Network from the very beginning of the process of booking a band gave great advice and prompt customer service. The information on the website is easily accesible, and the alive co-ordinator is a great contact to have - you don't feel you are dealing with an anonymous person. Alive Network delivered on every aspect of their contract.

The band were magnificent - they really helped to make the day. They are exceptional musicians and really know how to get a party going. They were very good in the final run up to the wedding, answering queries and confirming the final details.

We would not hesitate to use both Alive Network and Hullabaloo again. Thank you so much for making booking the band such a painless operation!

Kind regards, Becky Scovell"

"Alive Network offered the friendliest and most efficient customer service compared to other agencies, including calls made before we booked to ask us if we had made a decision and answer any queries we might have. We were able to get honest answers from Claire who clearly wanted our business and this made us feel confident booking with you.

The security of booking through Alive Network was important & Clare was quick to respond to me, making every effort to understand exactly what I wanted.

All the feedback we had from friends and family was positive and everyone enjoyed the music. We certainly enjoyed our big day and we hope the band "enjoyed" it too! All the best, Catherine"

"Both Alive Network and Hipster were absolutely fantastic!  Alive Network were professional, reliable and took control of everything... we didn't have to do ANYTHING!  Hipster were absolutely amazing and far exceeded our expectations! They were also really nice guys and coped admirably when some of our guests got a bit... rowdy!!!  All our guests were saying how brilliant they were and they really made our wedding memorable... so Thanks!"

"We were very happy with the service that Alive Network provided for our wedding in October. They kept us updated on our artist and the arrangements for the day, and were very helpful on the phone. They recommended the right artist for our special day and for that we are truly greatful. Thank you so much and we would recommend your company to anyone. We felt secure that we would have good music that day!"

"I just wanted to say that your agency is by far the best I have come across by a mile. Thank you for being so efficient, well organised and quick to respond. It was a pleasure working with you !"

"I wanted to feedback on some outstanding service I have received from Paul. He has been so helpful in dealing with my enquiries and has been efficient in returning and following up calls. His communication with me has been excellent; in particular he has listened to my needs and responded without pushing or hassling me. I feel good service and a job clearly well done should be recognised and Paul has been a role model for that and a great ambassador for Alive Network. Thank you!"

"Your website is also the best of any I have seen in the entertainment agency field ….. thank your very professional patient and not pushy approach to getting a band for us….. thank you for your excellent organisation and a superb evening ……You completely blew me away by your prompt and thorough response.….."

"I was so impressed by how efficient and friendly you were ….. I have been very impressed with the whole set up with 'Alive Network' ……. if I'm ever asked to recommend an entertainment agent, I will certainly pass on your name. It was not easy to choose a DJ but you made it a great success!"

"Allow me to take this opportunity to give you my unreserved thanks for helping us make the day as good as it was ……Our whole experience with Alive Network has been efficient, professional, and most of all very friendly! It didn't matter how many times I called there was always a helpful voice on the phone. I can't think of anything that you could do better to service your clients."

"In terms of Alive Network and yourself, I thought the website is fantastic …... Then when the quote came through from yourself, the speed at which you dealt with all of our enquiries was brilliant and because we spoke to only you we felt we got a really personal service. Nothing seemed too much trouble and this certainly shows your commitment to customer service. Thanks for making this part of the event so easy to organise, larger organisations should take lessons from you in customer service."

"You service was excellent and extremely efficient as well as friendly. You gave me total confidence that you would get me what I was looking for even though the time frame was short ……. You were helpful and accommodating particularly when you received my request at such short notice. Any queries I had with regard to the booking were answered quickly …….. I would definitely use Alive Network again!"

"I would like to say how impressed I have been with firstly your web site and then your general attitude and levels of service …. Your service was excellent and exemplary throughout ……. I would definitely recommend you to others …."