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Job Opportunities at Alive Network
Entertainment Agency


Salary: From £16,500+ p.a.
Hours: Monday to Friday 9am - 5.30pm
Contract type: Permanent
Location: Newcastle under Lyme, Staffordshire
Application deadline:
12th November 2014
Start date: 1st Dec 2014

Download the full job spec brochure here →

How to apply
As well as your full CV we would like you to provide us with a cover letter which specifically details your previous experience and skills in relation to the competencies list below, and a brief personal statement about why you would like to work here. The more personalised and relevant your application is to this job the better chance you have of being shortlisted.

Please send your CV and cover letter to

About this job

A unique opportunity to work in a vibrant and creative office environment as part of the UK's largest live entertainment booking agency.

We are looking to recruit an articulate, friendly and personable Receptionist who will able to speak confidently with clients and artists from a wide variety of backgrounds. Must be motivated with excellent oral and written communication skills.

Established in 1999, Alive Network is the largest provider of live music and entertainment for weddings, corporate events and private parties in the UK. We currently supply over 10,000 events per year, with a client base that includes Bentley, Google, Red Bull, EMI, Abbey Road, AEG Live, Selfridges, John Lewis, The Palm Dubai, Nike, The National Trust, Hugo Boss, Wella and many more. We represent over 1500+ individual acts who are based throughout the UK. We run an active artist development program and house one of the best equipped recording studios north of London inside our office HQ.

Areas of responsibilities

1. Creating an excellent first impression of the business
2. Greeting visitors and organizing refreshments
3. Answering and transferring calls using the company phone system
4. Dealing with customer queries and offering basic advice
5. Assigning new internet & email enquiries to the sales team
6. Pre-qualifying email enquiries, collecting required information and adding to our enquiry system
7. Covering for staff who are away ill or on holiday
8. Administration and upkeep of the company’s address books
9. Assisting with mail outs and general company promotion
10. General help with projects, admin & running of office
11. Taking minutes in meetings
12. Daily morning and afternoon office health check
13. Collecting office supplies as required

Experience / Competencies Required

• Excellent phone manner
• Excellent oral and written communication skills
• Ability to communicate confidently and articulately with customers at all levels
• Positive, friendly, patient personality with a 'nothing is too much trouble' attitude.
• Logical and practical approach to problem solving
• Excellent organisation & time management skills, with proven track record of working quickly and effectively under pressure
• Enthusiasm, motivation, initiative and personal drive
• Excellent grasp of computers, the internet and basic IT - with ability to learn new systems quickly.
• Good knowledge of MS Word, Outlook and Excel
• Reasonable knowledge of music across a wide range of genres
• Team player who gets on well with others, contributes positively to their environment and is enthusiastic about improving the business at all levels.

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Why hire live entertainment from Alive Network?
Alive Network is the UK's premier live music entertainment agency and the largest online entertainment booking service in the world. Established in 1999, we provide high quality live entertainment for over 7500 events per year. We represent hundreds of the UK's very best live bands, DJs & entertainers who are available to hire for weddings, corporate events & private parties.

A few of the benefits of booking through Alive Network Entertainment Agency
  • Alive Network Entertainment Agency Instant online quotes and availability confirmation
  • Professional Entertainment Booking 100's of professional quality, reliable artists
  • Live entertainment hire made easy Fast, friendly, personalised advice from expert staff
  • Amazing live entertainment to hire The easiest way to hire amazing entertainment

A small selection of our previous clients:
  • Live bands to hire UK wide 24 hour emergency cover, 365 days of the year.
  • Secure entertainment booking Safe & secure bookings with comprehensive contracts
  • The UKs largest entertainment agents No worries, no hassles, no dissapointments
  • Alive Network Entertainment Agency The very best customer service
Alive Network Entertainment Agency previous clients

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Registered offices: Ground Floor Suite, Silk Mill Studios, Princess Street, Newcastle under Lyme, Staffordshire, ST5 1DD, United Kingdom
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