About Alive Network Entertainment Agency

Alive Network is the UK's largest live entertainment booking agency.

Key facts:

• Established in 1999
• The original online entertainment agency
• Over 90,000 satisfied customers to date
• Easy to use service with instant online quoting & availability checking
• Representing over 6000+ individual performers within 1750+ bands and ensembles
• Generating over £6Million income per year for member artists
• Unique artist career development program
• Amazing in-house Neve and SSL recording studios
• Specialists in wedding, corporate and private entertainment
• Over 18,000+ 5 star customer reviews available to read online
• Award winning employer
• Unparalleled customer service
• Friendly, helpful & knowledgeable staff
• 24 hour emergency support
  
  

So you want your event to be amazing?

Over the past 16 years we have been developing our roster of the UK’s very finest live bands to hire, musicians, DJs, entertainers and event suppliers so you can be sure your event will be truly amazing!

This investment of time into sourcing, vetting, developing and monitoring our artists is something which sets Alive Network apart. Not only does it ensure quality for you our customers, but also it helps to develop long term, sustainable careers for the artists we represent.

Music and entertainment are one of our nation’s greatest cultural achievements yet earning a living as a professional artist can be a real struggle. At Alive Network, we believe our artists deserve better, and by helping to improve the quality of life for them we can improve the quality of live entertainment available to you.

Alive Network was the first company to embrace new technology and enable all our artists to reach a wider audience via the internet. We were the first company to put all of the information our customers needed online with detailed artist profiles, online quoting, availability checking, audio downloads & comprehensive search facilities. We are still the only company to offer all of these facilities.

Alive Network’s commitment to improving our industry and providing employment has enabled us to develop an unparalleled relationship with the live bands and artists we represent. This relationship ensures reliability and improved service across the board, a factor you can’t afford to be without when planning an important event.

I sincerely hope your experience of booking entertainment through Alive Network will be a pleasurable one, and that your event is all the more enjoyable for it.


Dave Bevan
Managing Director

 

Meet the team at Alive Network

 

Praise for Alive Network

Well what I can say .. these guys are true professionals. The Alive Network web site is fantastic, you can hear samples of the band before you book and check availability online, which is absolutely great.

Then when the quote came through the speed at which you dealt with all of our enquiries was brilliant and because we spoke to the same person we felt we got a really personal service.

Nothing seemed too much trouble and this certainly shows your commitment to customer service. Thanks for making this part of the event so easy to organise, larger organisations should take lessons from you in customer service.

Feedback from customer Joanne Tweed

I just wanted to say how extremely impressed we have been with not only the FANTASTIC entertainment provided, but also with Alive Network.

I often think that many companies underestimate how important the first impression of their organisation is based purely on the person on the end of the phone. You presented yourself and company as a highly organised and professional organisation who make the customer feel as though you genuinely care about what is right for them and that you really want to make sure that the event runs smoothly.

I have absolutely no hesitation to recommend you and to use your company time and time again.

Feedback from customer Julie Levack

We contacted several other agencies before making our booking with Alive Network and you outshone them all in terms of the range of choice you offered, the quality of your staff & customer service, and the obvious amount of effort you made to understand exactly what we wanted.

Alive Network is one of the most impressive companies I have ever dealt with, full stop! The friendly nature of my correspondence with you made me feel nothing was ever too much trouble, and you gave me the space & time I required to make a decision on which band to book without pressuring me.

All my questions were answered quickly and when ever I called the phone was answered immediately, and always with a friendly voice. You really do offer a fantastic level of customer service and I wanted to let you know how impressed I have been.

Thanks for everything

Review from customer Dominic West

Dear Sirs,

I just wanted to commend you on such high standards of customer service. If people deal with a company they are quick to complain about bad service, so I feel equally we should be as quick to compliment! Having found your details in a wedding Magazine, I searched your site for a Harpist for our wedding. The web site was extremely easy to use, and the response of the Entertainment coordinator was impeccable.

I had the pleasure of dealing with Clare Kimble for my booking, and if half the people were as helpful as what Clare was, your company is extremely lucky. Clare helped me complete the transaction without any problems. She proceeded to work in both a professional and friendly manner, and in my opinion she is an asset to the company.

After booking through Alive network, we decided that we would like some extra entertainment. I had been so impressed by Clare’s fast response and attentiveness. She was quick to respond, ever so helpful providing me with a number of different quotes and enough information for us to make a well informed decision.

We completed the transaction smoothly without any problems and it was all done within a matter of days, if not hours! I think a few members of other corporations could learn a lot from Clare!

Alive Network was a great help in organizing my performers, and I will definitely be recommending them to my friends. Thank you all for the help I have received, and for having such an outstanding customer service team.

Review from Rachael Purcell & Charlie Pitcher

Dear Dave,

I understand that you are the MD of Alive Network and I just wanted to let you know that Paul Ridley recently helped us organise a band for our wedding in August and we thought he was fantastic.

It is very rare that you receive exemplary customer service and this was consistently provided to us by Paul. He always came back to us promptly, gave us some very relevant recommendations, understood our needs and gave us plenty of time to make a decision by not being too pushy, which is something that very quickly puts me off with other suppliers!

We have now secured an excellent band and I wanted to bring it to your attention that Paul has done a fantastic job.

Entertainment Agency Review Review from customer Nicki Grant

Alive Network offered the friendliest and most efficient customer service compared to other agencies, including calls made before we booked to ask us if we had made a decision and answer any queries we might have. We were able to get honest answers from Claire who clearly wanted our business and this made us feel confident booking with you.

The security of booking through Alive Network was important & Clare was quick to respond to me, making every effort to understand exactly what I wanted.

All the feedback we had from friends and family was positive and everyone enjoyed the music. We certainly enjoyed our big day and we hope the band enjoyed it too!

Review from customer Catherine

Alive Network provides easy to find information on each band, with hundreds of artists all in one place. We booked through Alive Network due to the great customer service and also the peace of mind that if the band could not make it, alive network would endeavour to send a replacement.

Alive Network from the very beginning of the process of booking a band gave great advice and prompt customer service. The information on the web site is easily accessible, and the alive co-ordinator is a great contact to have - you don't feel you are dealing with an anonymous person.

Alive Network delivered on every aspect of their contract. The band were magnificent - they really helped to make the day. They are exceptional musicians and really know how to get a party going. They were very good in the final run up to the wedding, answering queries and confirming the final details.

We would not hesitate to use both Alive Network and the band again. Thank you so much for making booking the band such a painless operation!

Review from customer Becky Scovell